This tutorial is part of the Install scripts that are present in fantastico tutorials category

Help Center Live is an open-source, community driven live chat & support system. You may easily provide live support on your website just like large companies do with very little work. With Help Center Live, you can provide a real-time, live support or sales person experience.

Main Website: http://www.helpcenterlive.com/

Demo Website: http://www.helpcenterlive.com/demo/

Support Forums: http://www.helpcenterlive.com/smf/

Installation

Step 1: Go to the Help Center Live download center and get the latest release.

Step 2: Upload the files on your web server using a ftp client (e.g. SmartFTP)

Step 3: Create a fresh new database name.

Step 4: Make sure that the following files and folders are writable:

config.php
/icons/
/compile/
/cache/

Step 5: Go to yoursite.com/setup to begin the installation

Step 6: Choose your language and click Submit.

Step 7: Enter your database info,

your url, site’s name and choose your template. Then click next.

Step 8: Choose if you want to install or upgrade help center. You will choose install then click Submit.

Step 9: A new set of HCL database tables will be installed. Click Submit.

Step 10: The config.php file is back to CHMOD 644. Click Continue.

Congratulations. You’ve succesfully installed help center live. Now you have to delete the setup/ folder and you’re good to go.