3 days ago servage did it again(i just didn’t have time to post it up). None of my websites were loading, or they loaded and a 404(Not found) Error message popped up. Well this pissed me off and i almost started swearing, but kept it pretty cool.
Here’s my support ticket:
2008-07-07 10:39 Customer
Subject:How on earth can you be so incompetents? (wanted to put such..but because i was very pissed i put “so”)
okay this really does it, for more than a hour either my websites aren’t loading or
Not Found
The requested URL was not found on this server.
Servage.net Clustered Webhosting running enhanced Apache Webserverappears
look, there’s a limit to everything and you can say that i endured quite much from servage’s messups(the most important one being servage hacked and not letting customers know about it, i had to read on a forum that the passwords were in fact reset due to a hack, and that the nice trojans that were popping up on my websites occurred also because of the same thing)
so, in max 30minutes i want to see my websites up and running without any issue
In about 2 hours i got a reply(yeah, they are bragging about 30minute support reply. the support is getting worse day by day just as the services do):
2008-07-07 12:20 Support - John
Please check it now. Your sites are loading fine now.
Kind Regards
John, Support
Servage Hosting
Yeah..this pretty much drew the line, as soon as my hosting package expires i’m getting out of there.
__________________
Check out some other “cool” posts about servage:
Some incompetents work @ servage? - April 16th, 2008
Servage has some really incompetent employees - February 22nd, 2008
Servage upgrades accounts to 510GB space and 5010GB bandwidth, but forgets about a “tiny” problem - January 13th, 2008
SH*T Happens - servage - December 9th, 2007
Servage hosting - Problems over problems - October 23rd, 2007
Hello, and welcome to my blog. My name is Tom and i am the owner of thaslayer.com. I'm 18 years old and currently in college, but also work as a freelance web designer. As you can see in my portfolio i mostly design wordpress themes, but i can handle any other design related job
Posted: Jul 26th, 2008 at 1:27 am
I so agree! God I hate them. Servage doesn’t only suck, they suck HARD. I’ve been losing a week’s worth of customers because of these idiots. They had the nerve to tell me that I should check my scripts when I HAVEN’T F-KING TOUCHED THEM! Their mailservers are completely screwed up and after inquiring 3 times where in the hell the mails are they just say that they’re lost. LOST???
Posted: Aug 13th, 2008 at 4:18 am
Hi mate,
I am now the guy with the shitty end of the stick. I am so sorry I hosted with this company.
Here is my thread on webhostingtalk.com.
http://www.webhostingtalk.com/showthread.php?t=715028
Posted: Aug 13th, 2008 at 5:49 am
@ Nsecure - i’ve read your thread over @ webhostingtalk
to talk to admins file a support ticked and ask that you want Jan to handle the ticket(one of the main admins)
Jan is a pro, not a damn bot like the people in the support team