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On many webmaster forums there’s a topic regarding the payment delay for some publishers who selected western union as a payment option. This category includes me also, and it doesn’t quite suite me to wait after google to get the payment, but there isn’t anything that i can do.

If you are facing this problem then you will have an alert message in your adsense account saying::

Your payments are currently on hold. Action is required to release payment. Click here for details.

At first i taught i set my payments on hold, but after following the link from the notification i found out that the problem didn’t occur because of me, but because the mess-up Google made.

Required Action:
Deposit payment technical error - Please contact AdSense Support.

So what the heck, i sent them an email and in matter of one week i got the same reply that many other publishers who mailed them regarding this issue got:

Hello,

We wish to inform you that your April AdSense Western Union
payment has been unexpectedly delayed due to a technical error.

During this time, you may see the following messaging in your
account: “Deposit payment technical error - Please contact AdSense
Support.” Please be assured that there is no need to contact us as
we are working hard to resolve this issue. We’ll be sure to
provide you with more information soon.

We apologize for any inconvenience and thank you for your patience
and understanding.

Sincerely,

The Google AdSense Team

We apologize for any inconvenience and thank you for your patience and understanding. WTF? my payments are delayed more than 2 weeks and i have to understand them and stay calm. This is absurd!

DareDevils also got a reply to his mail, but its unprofessional and gives you the feeling that some of the employees at the adsense team have no idea what’s going on.

Hi,

Thank you very much for bringing this issue to our attention. I have
forwarded the information you provided to our engineering team for
further investigation.

For additional questions, I’d encourage you to visit the AdSense Help
Center ( http://www.google.com/adsense_help ) or the official AdSense
blog ( http://adsense.blogspot.com?utm_source=txft ). Alternatively, feel
free to post your question on the AdSense Help Forum (
http://groups.google.com/group/adsense-help?utm_source=txft ).

Sincerely,

Soumya
The Google AdSense Team

The bottom line is that there’s nothing we can do but wait and see the outcome. Let’s hope google won’t make a habit out of this.

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2 Responses to “Google messes up, the publishers suffer”

  1. AvatarGarcya
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    1

    So where are you from ?
    I was thinking this is a problem only for romanian publishers, because none of the publishers from Romania got the cash from Google in that period.
    Anyway you said it, there is nothing we can do, so they can make a habit out of this and we still won’t have a word to say :)
    The truth is that there isn’t any other ad network better than Google… that’s their advantage.

  2. AvatarGarcya
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    2

    Ohhh… just now I’ve checked your About me page :)
    It figures it out.
    Succes :D

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