Today a friend asked my help to disinfect his computer. After telling him on messenger how to do it, he said to me with a smiling face: “what did you just say? can you translate it to common language?”. Then i told him to go and setup remote assistance. He didn’t even know that remote assistance exists, so i had to explain to him step-by-step how to setup remote assistance. This is the 4th friend to who i explain this.

Because of this i decided to create this simple tutorial. I’m sure that on the web there are thousands of people who have no idea what remote assistance is.(and it will save me a lot of time when someone in my messenger list asks for my help)

Step 1: Head over to Start Menu -> Programs -> Remote assistance

Step 2: Select the option Invite someone to help you

Step 3: In the bottom of the screen select  Save invitation as a file (Advanced)

Step 4: Enter your name and the expiry time. The shorter the period the safer it is, because your computer may be hijacked during this process.

Step 5: Make sure you set a password! This is VERY important! Also make sure the password isn’t your windows  login password, nor a password like 1234. You will only communicate it to the person who is helping you.

Step 6: Save the file and send it to your friend. Make sure you save it to a commonly used location. The default name of the file is RAInvitation

That’s it. Your friend will now be able to connect to your PC. By default he will only be able to view your desktop. You have to grant him access so he can take full control.

Remote Assistance is a pretty noob program. For advanced users and for more complicated tasks(file sharing/advanced remote PC management) i highly suggest rAdmin